Job description

About

Join our team at Downe Hospital, Downpatrick as a Clerical Officer embark on a rewarding journey where your contributions truly matter!
At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.

What We Offer:

• Salary of £12:21 per hour
• Work 9 to 5 Mon, Tues, Thurs and Friday - 30 hours
• Temporary, on going

Key Responsibilities:

• Answer and manage a high volume of telephone calls, including handling demanding or difficult callers in a professional manner.
• Check the CCG system daily for incoming referrals and ensure prompt processing.
• Follow ISO procedures for referral management to maintain compliance and accuracy.
• Create and maintain CMHT patient files, including compiling referral paperwork and allocating patient numbers
• Ensure patient files are prepared and available for clinic sessions as required.

Qualifications:

• 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience.
• Proficiency in Microsoft Word, Excel, and Outlook is essential.

Ready to Apply?
If you're excited about this unique opportunity to contribute to healthcare within a hospital setting, submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.