Customer Service Advisor

Job description

About

Customer Service Advisor

Location: Sheffield

Pay Rate: £12.71 per hour

Start Date: 16th November 2026

Contract Length: 16 Weeks Temporary

Hours: 36 hours per week

Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract!

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll:

* Handle customer queries efficiently and accurately

* Deliver exceptional customer service at every interaction

* Resolve issues and provide appropriate solutions

* Update systems with accurate customer information

* Work as part of a supportive and collaborative team

Training

You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in the role.

Shift Patterns

You will work a set shift pattern, 5 days out of 7, and must be available to work Monday to Sunday.

Available shifts:

* 06:00 - 14:00

* 10:00 - 18:00

* 15:00 - 23:00

What We're Looking For

* Excellent communication skills

* Previous customer service experience

* Strong attention to detail

* Confidence using computer systems

* A positive and professional attitude

* Ability to work in a fast-paced environment

* Flexibility to work 5 days out of 7, Monday to Sunday

What's in It for You?

* Weekly pay

* 5 weeks of comprehensive paid training

* Consistent set shift pattern

* Valuable customer service experience

* Supportive team environment

* Representing a leading household name

If you're ready to join a busy customer service team and make a real difference to customers every day, we'd love to hear from you. Apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age