Band 3- Appointment scheduler, Respiratory

Job description

About

The post holder will provide a comprehensive and efficient admin service within the Respiratory department across sites. This includes checking patients in on arrival, booking them in for appointments, and ensuring they are checked out appropriately after their clinic visit. The role also involves arranging follow-up appointments, scanning and uploading documents to Cerner PowerChart in line with the Trusts Secure and Share Policy, and updating patient information on relevant systems as required. The post also includes the booking of day case procedures within the department.The post holder will communicate professionally with patients and their families, both faceto-face and over the phone, and will work closely with clinicians, nursing staff, service managers, and administrative colleagues to support the delivery of an effective and patient focused Respiratory service.