Job description
Learn about the role, responsibilities and what the employer is looking for.
Are you looking for a great opportunity to use your problem-solving skills and work in a fast-paced environment? We are hiring a Credit Controller to join our team!
This role is crucial to supporting our company's financial structure and ongoing growth. We need someone who is professional yet approachable, with the confidence to handle senior stakeholders and the drive to succeed in this role.
The candidate will handle overdue payments, resolve customer queries, ensure accurate accounts, and prepare reports. They will also ensure all aged debt across customers is dealt with in a timely manner, report potential bad debts, and follow company procedures. Confidence and professionalism are essential.
Responsibilities
Maintaining individual debtor’s ledger
Working closely with customers to resolve purchase order/portal difficulties arranging meetings as required
Chasing outstanding debtors by telephone, email, and letters.
Adding all notes to customer accounts on Credit Hound
Provide copy Invoices and statements as required
Working closely with internal sales/invoicing teams
Resolving customer account queries
Daily, weekly meetings with internal teams
Administering credit card payments as required
Credit risk analysis and credit checks via Credit Safe
Completing monthly comprehensive cash flow forecasts analysis for Digital
Escalating to management all overdue debt if not paid within the agreed payment terms continually