Support Worker

Job description

About

Support Worker

Location: Cyncoed, Cardiff

Full time 37.5 hours per week

Driver Licence essential

About Dimensions

At Dimensions, you'll find more than a job - You'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference - for the people we support and for you.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role

Are you a driver who enjoys variety, building meaningful relationships, and helping people live life their way? If so, this could be the perfect role for you.

You'll be supporting four gentlemen aged between their 40s and 70s, each with their own personalities, interests, goals, and support needs. You could be cheering on Cardiff City from the stands, heading to a local bingo club, enjoying a trip to a garden centre for coffee and cake, supporting someone at the gym or dance class, or simply accompanying someone on a walk to the local shop or pub.

As a Support Worker, you'll provide person-centred support tailored to each individual. This includes encouraging independence, supporting communication, preparing meals, administering support with daily living tasks, and providing personal care where required. You'll also support people with varying needs including autism, epilepsy, sensory needs, and positive behaviour support.

You'll work as part of a friendly team covering a range of shifts, including long days, evenings, weekends and sleep-ins. As driving is an essential part of the role, you'll use the people we support's vehicles to help them access activities, appointments, and the things they enjoy most.

If you're patient, adaptable, have a good sense of humour, and genuinely want to make a positive difference every day, we'd love to hear from you.

Shifts: 10am, Sleep In, 7am - 10am / 8am - 8pm / 9am - 9pm / Weekends

About you

You don't need previous experience to become a great Support Worker — what matters most is your attitude. We're looking for people who are patient, positive, kind and genuinely motivated to help others live well. If you're someone who listens, encourages independence, enjoys being part of an active team and isn't afraid of getting stuck in, we'd love to hear from you.

You'll be someone who values dignity, choice and inclusion, and who brings calmness, resilience and creativity to your work — whether that's helping with personal care, supporting communication, joining someone for a favourite activity, or enabling someone to feel safe and confident throughout their day.

Rewards that make a difference

- A competitive payrate with uplift for overtime you chose to work

- Flexible shift patterns to suit your needs

- 30 days paid

Annual Leave (including public holidays - pro rata)

- Opportunities for

career progression

- Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)

- Life Assurance and Company Pension

- Industry leading training

- Enhanced DBS paid for by us

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place