Repairs Planner

Job description

About

Repairs Planner - Thame

Location: Thame

Contract: Temp-to-Perm

Job Description

We are currently recruiting for a Repairs Planner to join a busy team based in Thame on a temp-to-perm basis. This is an excellent opportunity for an organised and proactive individual with strong communication and administration skills to join a fast-paced environment.

Previous social housing experience is not required, and candidates from other planning, scheduling, customer service or administration backgrounds are encouraged to apply.

Key Responsibilities

Schedule and coordinate repairs and maintenance appointments.

Allocate jobs to engineers and operatives, ensuring workloads are managed efficiently.

Liaise with customers, contractors and internal teams to confirm appointments and provide updates.

Monitor job progress and rearrange appointments where necessary.

Respond to customer queries and resolve scheduling issues.

Maintain accurate records of jobs, appointments and completed works.

Ensure urgent repairs are prioritised and deadlines are met.

Requirements

Strong organisational and time-management skills.

Excellent communication and customer service skills.

Good IT skills, including Microsoft Office.

Ability to work in a fast-paced environment and manage competing priorities.

Previous experience in planning, scheduling, administration or customer service is desirable but not essential.

A positive attitude and willingness to learn.

What's on Offer?

Temp-to-perm opportunity.

Full training and support provided.

Opportunity to develop your skills within a busy repairs and maintenance team.

Interested? Apply today to find out more about this opportunity.