Job description

About

Role: Operations Planning Coordinator

Location: Perivale, UB6 7JD (with hybrid working after completion of training)

Salary: £28,500 – £36,000 per annum plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: 40 hrs. per week, Monday – Friday 09:00 – 18:00

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

You will own the resource planning of our resource planning within fulfilment operations, ensuring that our shifts are staffed with the optimal number of people to achieve our patient requirements and within the budgets for labour cost. You will drive continuous improvements and act as a key member of the site leadership teams. You’ll have a strong desire to always drive improvements, with a competitive spirit of always wanting to improve. This is a key role to ensuring the operation is able to perform at its maximum capacity.

What’s in it for you?

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted insurance (Aviva)

Employee discount site

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme

In-house mental health support

Free onsite parking

Health and wellbeing initiatives

Social events throughout the year

Cycle to work scheme

Green car scheme*(subject to minimum earnings)

Registration fees paid (GPhC, NMC, CIPD etc)

Long service bonus

Refer a friend bonus

Blue light card

Hybrid working

Commitment to CPD/training

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases

25% Discount on Pharmacy2U Private Online Doctor Services

What you’ll be doing?

Own the monthly, weekly and daily labour requirements, planning and ensuring the correct headcount is available for our shift management team to run their shift at the optimal level

Work closely with the data team to convert forecasts provided into labour plans for our shifts

Ensure that all plans produced are in line with the budgets, as set out by the Operational leadership team

Review daily the success of the plan, working closely with the shift management team to refine future plans – adopting a culture of continuous improvement where you always want to achieve even better results

Produce reports for key stakeholders to communicate operational metrics

Assess and manage hiring and/or training requirements in line with forecasted volumes

Track progress of internal training (NVQ2 / ACDA’s) alongside our shift management team, to ensure training is completed on time and in full

Act as a partner to the shift management team, ensuring they have the resources to meet the requirement of their role, whilst also acting as a healthy challenge to always drive improved performance

Who are we looking for?

Highly numerate with an analytical mindset

Good knowledge of excel, able to use formulas to streamline your work and automate tasks

Understanding of financial budgets and how operational efficiencies can drive improvements in this area

Proven ability to problem solve using data

Strong communication skills (verbal and written), with an ability and willingness to challenge people openly in order to drive performance

Prior experience of manipulating and analysing data in Excel/ Google Sheets

Ability to use Excel at an intermediate level

A proactive mindset, with a strong sense of curiosity and a collaborative approach to understanding and resolving a challenge

Ambitious to learn and develop their career

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

#INDHP

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.