Medical Administrator/ Receptionist

Job description

About

You will be responsible for administrative functions, including but not limited to: Reception duties providing a positive patient experience, information, advice and signposting Telephone receive and make telephone calls and respond to voicemails as required Handling clinical specimens ensuring correct details and appropriate handover Appointments use GP systems to book, manage and cancel appointments Patient record management record all patient contacts and ensure timely and accurate data entry Ensure escalation of issues or urgent clinical cases to the appropriate person Patient administration and filing support patients with paperwork, registration and record management Results use of clinical systems to respond to patient result requests Printing, scanning and photocopying ensuring information is uploaded to records Workflow processing letters and ensuring continuity of care Patient tasks and emails/E-consults Prescriptions including repeat prescriptions General administrative duties Handle sensitive and confidential information Recognise and report issues relating to safeguarding vulnerable children and adults