Royal Mail - Team Leader - Stoke on Trent

Job description

About

Are you detail-oriented and thrive in a fast-paced, high-energy environment?

Angard Staffing is seeking a dynamic and experienced individual to join our team as a Parcel Hub Team Leader. This is a fantastic opportunity to lead operations in a fast-paced, strategically important environment.

What You'll Be Doing

As a Parcel Hub Team Leader, you will be responsible for overseeing shift operations, ensuring safety compliance, managing resources, and driving performance across key metrics. You will lead a team to deliver exceptional service and operational efficiency.

Key Responsibilities

* Ensure risk assessments and safe systems of work are in place and followed.

* Manage shift budgets and drive achievement of performance metrics.

* Plan and allocate resources effectively in collaboration with other managers.

* Maximise automation throughput and manage maintenance escalations.

* Lead and support team performance reviews and development.

* Foster a collaborative and inclusive team culture.

* Manage stakeholder relationships and lead change initiatives.

* Act as the Dedicated Person In Control (PIC) when required.

What We're Looking For

Our ideal candidate:

* Strong planning and project management skills.

* Excellent data analysis and problem-solving abilities.

* Effective stakeholder management and communication skills.

* Resilience and enthusiasm in a high-pressure environment.

* Experience in managing large teams and operations, ideally with automation.

* Proficiency in IT systems and budget management.

* Experience with Continuous Improvement and change management.

* PIC training and ability to work with complex system data.

Pay & Shifts

The table below outlines the pay rates applicable for Team Manager roles within our Mail Centres and Parcel Hubs. The rates displayed are payable for the entirety of your shift where the shift description criteria is met. Rates may be subject to change during busy periods. Angard Staffing will communicate any change to your pay rates in advance. Typical shift patterns and pay:

Shift

Shift Description

Pay Rate

Morning Shift

06:00-14:00

£20.00

Afternoon Shift

14:00-22:00

£20.00

Night Shift

22:00-06:00

£22.00

Bank Holidays

All Day

£30.00

Important Information

This role is for the Christmas period. Assignments are temporary and will automatically end when the site closes for the Christmas season. The anticipated closing date is 18th December 2026, although this may be subject to change.

Interested? Let Us Know!

If you're ready to be part of a vital service and enjoy hands-on, active work, we'd love to hear from you.