Customer Services Assistant

Job description

About

29008540

Customer Service Assistant

Lincoln area

Fulltime

Contract Oct – Feb 2027

£13.50ph - £16.50ph

Our client is seeking a Customer Service Assistant to assist in achieving streamlined internal processes that promote a seamless customer experience.

Duties include:

Updating internal stakeholders on order status and any issues.

Support the generation of order related documents and provide resolution for administrative l process

Facilitate customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability.

Manage procedures regarding order status, invoices, contract balances.

Handle, administrative, technical or customer support issues, while escalating more complex issues to appropriate staff.

The Customer Service Executive must have:

GCSE Math and English or equivalent

At least two years’ experience in a Customer Service environment.

Intermediate IT skills including Word and Excel

This role requires a Criminal Background check - Employment may commence prior to the completion of the criminal background check. However, continued employment is conditional upon a satisfactory result.

Benefits – Free onsite parking – on a bus route - Company pension scheme - Life assurance and health/wellbeing support – Assess to discounts on shopping, travel, entertainment, restaurants, and other services - Opportunities for training and career development.

To apply for the role of Customer Service Assistant, please send your application through to us

Travail Employment Group is acting as an Employment Business in relation to this vacancy.