Friends Membership Assistant

Job description

About

Job Advert

The festive season is a very busy time of year at Chatsworth, and you could be part of it by joining us as a Chatsworth Friends Membership Assistant for a period of 8-weeks over the winter.

You will be integral to engaging with our visitors on-site. Encouraging our visitors to upgrade their ticket to Chatsworth Friends membership.  This will involve proactively selling membership and providing information about the Chatsworth Friends scheme, member options, benefits, and price.

You will also provide face to face support for Chatsworth Friends, helping them make online bookings and use the self-service members’ portal, along with resolving any queries with the support of the wider membership team.

About the Role

This is a fixed-term role working from 7th November 2026 to 3rd January 2027.  You will work 3 days per week, Monday, Friday, and Sunday 9.30am to 6.00pm (with a 30-minute unpaid lunch break).

About you

You must be warm and outgoing, happy to approach people to talk about Friends membership and supporting the Chatsworth House Trust. Previous sales experience, ideally in a direct sales role would be an advantage.  Our aim is to always offer the visitor to Chatsworth a level of customer service that exceeds expectations so this role will really suit a friendly personality who thrives working with people and has great communication skills.

You should have sound knowledge and understanding of Chatsworth Friends scheme and benefits, Chatsworth and Chatsworth events. https://www.chatsworth.org/visit-chatsworth/book-tickets/friends-membership/

In return

As part of the wider Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore and the Devonshire Hotels & Restaurants Group, we are committed to ensuring the happiness and wellbeing of our staff and as such offer fantastic benefits which include https://devonshiregroup.co.uk/work-with-us/colleague-benefits/

Interviews will take place Monday 26th October 2026. A successful candidate will be required for training on the 2nd and 3rd November 2026.