Pharmacy Technician - Triage

Job description

About

Make a difference to patients. Be part of something that matters.

Are you a GPhC-registered Pharmacy Technician looking for an opportunity to use your clinical knowledge and patient care skills in a progressive, evolving healthcare environment?

At Curaleaf Clinic, we're looking for two motivated and patient-focused Pharmacy Technicians to join our Clinic Triage and Prescribing team.

This is an exciting opportunity to play an important role in supporting patients throughout their treatment journey, helping ensure they receive the right support, advice and care at the right time.

Working closely with our clinical pharmacists, prescribers and wider Multidisciplinary Team (MDT), you'll help manage patient applications, support clinical decision-making and contribute to the smooth running and continuous improvement of our clinic services.

If you're passionate about patient care, thrive in a collaborative environment and enjoy being part of a service that's continually developing, we'd love to hear from you!

This role is open to applicants across the UK, with the flexibility to work either fully remotely or on a hybrid basis from our Sunderland office.

About us

Curaleaf International is shaping the future of cannabis through its commitment to research and product excellence. Powered by a strong presence at all stages of the supply chain, its unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, the emphasis on quality and expertise aims to ensure the delivery of safe and legal cannabis.

Curaleaf International’s network includes a clinic, pharmacy, and laboratory in the UK; cultivation and EU-GMP processing facilities in Portugal; an EU-GMP processing, quality assurance and research site in Spain; Four 20 Pharma wholesaler and distributor in Germany; a Polish wholesaler and clinic; and the EU-GMP producer Northern Green Canada.

Curaleaf International is part of Curaleaf Holdings, Inc., a leading international producer and distributor of consumer cannabis products.

Our Values: Lead & Inspire, Commit to Win, Driven to Deliver Excellence, Customer Obsession, One Curaleaf

What you'll be doing

No two days will be quite the same! You'll play a varied and important role in supporting both patients and the wider clinical team.

Your responsibilities will include:

• Supporting patients: Triaging new patient applications promptly and coordinating requests for additional information alongside our Onboarding team.
• Contributing to clinical decision-making: Supporting and facilitating Multidisciplinary Team (MDT) meetings, reviewing patients and ensuring follow-up actions are completed.
• Providing medication advice: Offering patients and their relatives clear, accessible guidance on their medication, including how to take medicines, common side effects and potential drug interactions.
• Maintaining patient safety: Identifying prescription discrepancies or concerns and escalating these to the appropriate prescriber for review.
• Building relationships: Liaising with dispensing pharmacies, healthcare providers and other stakeholders to help deliver a seamless, patient-focused service.
• Driving improvements: Contributing to data collection, reviewing processes and identifying opportunities to improve the patient triage and prescribing journey.
• Supporting the wider team: Providing clinical and operational support to pharmacists and colleagues, helping develop and maintain SOPs and supporting junior clinic staff with basic medication-related queries within their scope of practice.
• Maintaining high standards: Ensuring patient records are accurate, appropriate and up to date across our clinical systems.

What we're looking for

We're looking for someone who combines strong clinical knowledge with a genuine passion for delivering excellent patient care.

You'll ideally bring:

• A BTEC or equivalent qualification as a Pharmacy Technician.
• Current registration with the General Pharmaceutical Council (GPhC).
• GCSE English and Maths at Grade C/4 or above, or equivalent.
• Strong clinical knowledge and a good understanding of patient care.
• Excellent communication and interpersonal skills, with the ability to explain clinical information clearly and confidently.
• Strong organisational skills and exceptional attention to detail.
• The ability to recognise the limits of your professional knowledge and confidently seek advice when needed.
• Good IT skills and confidence working with clinical systems.
• A flexible, adaptable approach and enthusiasm for learning about emerging treatments and clinical developments.
• A proactive mindset, with the confidence to identify challenges, suggest improvements and work collaboratively to resolve issues.

What You’ll Get from Us

At Curaleaf International, we're not just participating in the cannabis industry - we're leading it!

From day one, you’ll receive a comprehensive training programme designed to help you succeed and develop in your role.

Plus:

Competitive salary

Excellent holiday allowance

Private medical insurance

Free on-site parking

Life insurance

Ready to make a difference?

Apply today and take the next step in your career with Curaleaf Clinic.