Hospitality Assistant

Job description

About

Are you someone who delivers exceptional service with a

touch of luxury? We are looking for a Hospitality Assistant to join our

friendly and dedicated team!

You will contribute to a seamless hospitality experience by

supporting mealtimes, maintaining tidy and well‑organised dining spaces,

managing stock and temperature checks, and assisting residents with their day‑to‑day

non‑care needs.

If you have a passion for creating a warm, welcoming

environment and making people feel at home, we’d love to hear from you.

Apply now and become part of something meaningful!

We offer some excellent rewards and benefits

including:

• We

offer all team members 1 free meal per shift.

• Uniform

provided.

• Enhanced Bank

Holiday pay.

• Increased

Annual Leave entitlement - team members who work with us for 3 years or

more, get extra annual leave.

• Cycle

to Work scheme – why not save money on commuting costs and improve your

health at the same time.

• Milestone

Birthdays - get EXTRA time off to celebrate that special

birthday.

• Company

sick pay which is over and above the statutory entitlement.

(subject to length of service)

• Refer

a Friend Scheme for successful referrals - for all

permanent roles within Oakland Care (T&C's apply).

• Recognition

and staff appreciation initiatives.

• Health

Cash Plan (subject to T&Cs).

• Death

in Service Benefit (subject to T&Cs).

• Long

service awards.

And much more……….

 

Location: Elmbrook Court, Grove Road, Wantage OX12 7BY

Hours: 40 hours

per week

Pay: £13.20 per hour 

Contract: Full-time

Shift: Days 

 

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide

an exceptional hospitality service, supporting the Head Chef, Reception Teams,

Housekeeping and Lifestyles Team.

This is a key role at the heart of our residents’ daily

lives, so strong people skills and good organisation are essential. If you have

hospitality experience and a genuine interest in care, this could be the

perfect opportunity for you.

As a Hospitality Assistant, your key responsibilities

will include:

• Assisting

with meal service either in resident rooms or dining rooms.

• To

ensure that water/drink jugs are regularly refilled in resident rooms.

• Help

set up and clear down tables before and after lunch service.

• Recording and monitoring the temperatures of

fridges and dining room service stations to meet compliance standards.

• Maintaining

the Bistro to ensure it remains clean, organised and consistently well

stocked.

• Attending

to residents “non care” related needs including opening/closing curtains,

changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

• Previous

experience of working in a similar role within a luxurious setting.

• 'Can

do' attitude and willingness to work with us in ensuring we support our

residents with the best quality service.

• Customer

facing experience including building working relationships with internal and

external stakeholders.

 Personal Attributes:

• Reliable

and punctual.

• Ability

to work as an effective team member.

• A

professional personal appearance and standards.

• Able

to demonstrate an understanding and/or awareness of the sensitivities of

working within a care home environment.

• Able

to develop good working relationships and to represent the organisation

professionally.

• Able

to build trust and demonstrate an awareness and understanding of

individual differences.

• Motivated

to go above and beyond, and to work with passion and enthusiasm.

• Motivated

to contribute towards the team and home goals.

• A

commitment to grow and learn new things at work.

• Able

to remain approachable and calm under pressure.

 “Our mission” is to provide exceptional homes

for people to live, love and be loved where everyone is part of our family.

• Family 
• Integrity 
• Respect
• Exceptional
• Sustainable

 

Apply now!

If you’re ready to start your journey and make a difference,

then don’t delay and apply today!